International Shipping
We offer a $10 (AUD) Flat Rate for International Tracked Shipping to the USA on orders upto $134.99 AUD. Orders over $135 will receive Free Tracked shipping to the USA.
Different rates apply to other countries. Your shipping rate will be calculated for you at checkout.
Please note that International orders generally take 2-4 weeks to arrive. However in some instances they may take up to 4-6 weeks to arrive due to limited International Flights and COVID19 restrictions around the world.
All items will be shipped within 1-2 business days, once confirmation of payment has been received. 'Business days' include all normal Australian working days, excluding weekends and Public Holidays.
You will receive an email with your tracking number to keep track of your order whilst it is in transit.
In the unlikely event we are unable to ship to your country will notify you as soon as possible and provide a refund for your order.
Once your items have left our premises, we will not be held responsible for late deliveries. Unfortunately, we cannot control Australia Post delivery times once your item has been posted.
If you have been issued a tracking number but no information is showing after 96 hours of receiving your confirmation email, please contact us directly at info@sterlingsilverdesigns.com.au for us to follow-up.
International Custom Fees and Duties - International orders may be subjected to local customs duties and taxes. We will not be responsible for any duties and taxes payable.